Frequently Asked Questions

The things groups ask us most. If your question isn’t here, just get in touch.

Questions We Get Asked

We’re not a retail shop and there’s no shopfront to visit. Everything comes to you — we deliver to your site and collect it again when the program finishes.

Groups rather than individuals. Most of our work is with schools, camps, outdoor education and adventure providers, community organisations and corporate programs across Victoria.

Tents and shelters, sleeping bags and mats, rainwear and gaiters, packs and duffles, cooking systems and hygiene kits. If there’s something you need that isn’t listed, ask us — there’s usually a way to sort it.

No. Everything comes back to us to be checked, cleaned, dried properly and repaired before it goes out again. Nothing to wash, dry, fix or store at your end.

If you know the specific sizes you need, great! If you’re not sure, tell us the group and we’ll work out the sizes and quantities. Packs and rainwear are size colour-coded so they’re quick to hand out on the day. For added peace of mind we can also arrange try-on gear for you ahead of the program.

Yes. Gear arrives sorted, packed and labelled the way you’ve asked for, and we collect it when your program is done. If you need advice on what will work best for your program, let us know and we’ll sort it out for you.

Yes. The fleet is built for large groups — kitting out entire year levels is the work we do most.

Yes. Alongside alpine-rated tents and sleeping bags we supply snow-peg sets and hiking shovels for snow camping.

The earlier the better; however, we understand the changing dynamics of organising groups and the need for flexibility — our systems are set up for quick turnaround, so don’t hesitate to reach out, even if your program rolls out tomorrow.

No. Big or small, we understand that programs vary in size and requirements. 

We work with groups mainly across Victoria; however, if you need equipment in another part of Australia, let us know and we’ll get in touch with you.

Because we are primarily an industry provider, our pricing is quote-based and depends on your specific requirements. For more information, please get in touch with us to chat about your program needs.

Still Have a Question?

Let us know and we’ll do our best to answer it.